We can’t say enough about the quality service and care provided by this company. My family and I (including my elderly mother and two small children) were stranded in a church parking lot, in the dead of winter after our car key broke off in the car door. We called dozens of places for help. Every other place told us they couldn’t help until the next morning. So, that would have meant us sleeping in the cold car over night! How else would we get home? As soon as I called Charley’s Roadside Assistance, I was assured that someone would come out tonight and “right away”. Naturally, our confidence was a bit tarnished at this point. But, we had to trust someone. We chose to trust the right people!!! A short time after putting in our service call, someone was dispatched. Someone was on site to assist us within one hour! The technician was so compassionate. He worked quickly and was sensitive to what a stressful situation we were in with hungry, sleepy, cold children. We highly recommend using Charley’s services. Charley - we can’t thank you and your partners at Lamar Locksmithing enough!!!